🚚 ZmShop Privacy Policy

ZmShop (referred to as "we," "us," or "the Platform"), operated by Zhangmai Technology Co., Ltd., recognizes the importance of your personal information and is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you use the ZmShop website and related services.

I. Information We Collect

We may collect the following types of information to provide and improve our services:

1. Information You Directly Provide:

   • Account Information: Name, email address, telephone number, login password, etc.

   • Transaction Information: Order details, shipping address, and payment information (such as credit/debit card details, though we do not store full payment card numbers).

   • Communication Information: Content of your communications with us via customer service, email, or other methods.

2. Information Collected Automatically:

   • Device and Connection Information: IP address, operating system, browser type, device identifiers, time zone settings.

   • Website Activity Information: Browsing history, links clicked, search terms, time spent on pages, and referring websites.

II. How We Use Your Information

We use your collected information primarily for the following purposes:

1. Order Processing and Delivery: To process your transactions, send order confirmations, and ship products.

2. Customer Service: To respond to your inquiries, resolve disputes, and provide technical support.

3. Personalized Experience: To recommend products and promotions based on your preferences.

4. Security and Fraud Prevention: To verify identity, protect account security, and monitor and prevent fraudulent activities.

5. Platform Improvement: To analyze website usage and optimize the interface and functionality.

III. Information Sharing and Disclosure

We only share your information under the following circumstances:

1. Service Providers: Sharing necessary information with third parties (such as logistics carriers, payment processors, IT service providers) who assist us in providing services.

2. Legal Requirements: To comply with laws, regulations, or mandatory government requests.

3. Business Transfer: Your information may be transferred as part of an asset transfer in connection with a merger, acquisition, or sale of assets.

4. Your Consent: We will only share your information with other parties after obtaining your explicit consent.

IV. Cross-Border Data Transfer

Since ZmShop is an international e-commerce platform, your personal information may be transferred to and stored on servers located outside of your country or region, including but not limited to countries where our operations centers or service providers are located. We will take all reasonable and necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

V. Your Rights

Depending on the laws of your jurisdiction, you may have the following rights:

1. Right of Access: The right to obtain a copy of the personal information we hold about you.

2. Right to Rectification: The right to request that we correct inaccurate or incomplete personal information.

3. Right to Erasure: The right to request the deletion of your personal information in certain circumstances.

4. Right to Object/Restrict Processing: The right to object to or restrict our processing of your information for specific purposes.

VI. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can choose to refuse or delete cookies through your browser settings, but this may affect the functionality of some of our services.

VII. Policy Updates

We reserve the right to update this Privacy Policy at any time. We will post the new version on the website and update the "Effective Date." We encourage you to review this policy periodically for the latest information.

ZmShop reserves the right of final interpretation.